Shipping policy – StockBJJ

Shipping policy

Shipping

Stockbjj S.L. It will not send any product until the Department of Administration has proven that the payment has been made.

The delivery will be considered made at the time the carrier has put the products available to the client and this has signed the delivery reception document. It is up to the client to verify the products to the reception and expose all the qualifications and claims that may be justified in the delivery reception document.

Stockbjj S.L. It will send the products by the means that it deems appropriate to fulfill its commitments.

SHIPPING COSTS

Iberian Peninsula (Spain, Portugal Continental and Andorra) and Spanish Islands:
Orders with 24-hour service (SEUR or EXPRESS service) facts before 14:00 will be delivered the next day before 19:00 (only working days).

Orders made after 2:00 p.m. will be sent the next day (only working days).

For orders over € 99 (peninsula), 109 € (Balearic Islands) and € 180 (for Canary Islands, Ceuta and Melilla) the portes are free.

Shipping by Express post

Shipping price: € 3 (Peninsula), 5.95 € (Balearic Islands), 9 € (Andorra, Ceuta and Melilla) and € 15 (Canarias)

24 Hour Send Seur:

Shipping price: 4.50 € (peninsula)

Prices are by transport, do not include other rates that could be applied in certain areas such as customs management expenses or taxes.

The prices for Canary Islands, Ceuta, Melilla and Andorra are exempt from 21% VAT. Once you discharge you as a new customer if your shipping address is Canarias, Ceuta or Melilla send us an email toinfo@stockbjj.comSo that we can establish that your orders are exempt from VAT.

Europe (EU)

Zone 1

Shipping by DHL.

The price of shipping is € 11.

Free portions for orders over € 109.

Delivery time: 1-2 days.

Countries: France, Germany, Austria, Belgium, Luxembourg, United Kingdom, Netherlands, Ireland and continental and peninsular Italy.

Shipping by DPD.

The shipping price is € 7

Free portions for orders over € 89.

Delivery time: 4-6 days

Countries: France, Germany, Austria, Belgium, Luxembourg, United Kingdom, Netherlands, Ireland and continental and peninsular Italy.

Zones 2 and 3

Shipping by DHL.

The price of shipping is € 14.

Free portions for orders over € 129.

Delivery time: 1-2 days.

Countries: Italy Insular, Portugal Insular, Croatia, Cyprus, Denmark, Hungary, Poland, Czech Republic, Bulgaria, Malta, Estonia, Finland, Gibraltar, Greece, Latvia, Lithuania, Sweden, Slovakia, Slovenia, Romania.

Shipping by DPD.

The price of shipping is € 9.

Free portions for orders over € 105.

Delivery time 5-7 days.

Service available for: Denmark, Hungary, Poland, Slovakia, Slovenia and Czech replication.

REST OF THE WORLD:

Shipping by DHL.

The price of shipping are:

€ 20 for a weight less than 2.5kg

€ 35 for a weight between 2,5kg and 4.5kg

€ 50 for a weight between 4.5kg and 6,5kg

€ 65 for a weight between 6,5kg and 8,5kg

€ 80 for a weight greater than 8,5kg

The delivery time is 3-4 days.

Prices are by transport, do not include other rates that could be applied in certain areas such as customs rates, tariffs, etc.

Stock break

On the web we only put on sale products in stock, either in our own warehouse or in the one of an entity, manufacturer or wholesaler, which allow us to serve the product in the time described as delivery time. However, web synchronization with warehouses is not instantaneous. In addition, in the period of time between which a customer records an order on the web until we receive and process the proof of payment some product could be exhausted. For the foregoing, it could be given some isolated case that we can not serve an order for lack of stock.

When it is not possible to serve a product for lack of stock, stockbjj s.l. It will contact the client to communicate it, cancel the order and return your money immediately by bank transfer.

In these cases, the amount to the customer will always be returned and the order will be annulled. It will not be possible to keep the price of the product exhausted to serve it when the stock is replenished, since the price of the product changes in each replacement depending on our purchase price.


WARRANTY

The customers of Stockbjj S.L. They benefit from the guarantee given by the different manufacturers of each of the articles.

Stockbjj S.L. It will not respond under any circumstances of the possible faults or defects that could have the products provided. It will be the manufacturer himself who with his guarantee will respond from the possible damage that the product shelters.

Defects or damage due to incorrect use or manipulation of material or wear produced by normal use thereof, are not included in this warranty.

Merms in the functionality of the articles, due to the limitations of conception thereof, are also excluded from the coverage of this warranty.